Privacy policy

Effective Date: September 29, 2025

At Literary Chic, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.

1. What Information We Collect

When you visit our website, place an order, or sign up for our emails, we may collect the following types of information:

  • Personal Information: Your name, email address, shipping address, billing address, phone number, and payment information.
  • Order Details: Products purchased, order totals, and shipping preferences.
  • Marketing Preferences: Your email subscription status and interactions with our marketing emails.
  • Device & Usage Data: IP address, browser type, operating system, and browsing behavior via cookies or similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order or customer support issues
  • Send you promotional emails/texts (if you opt in)
  • Analyze site usage to improve our store and user experience
  • Comply with legal obligations
  • Literary Chic's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
  • The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Sharing Your Information

We do not sell or rent your personal information.

We only share your data with trusted third parties that help us run our business, including:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping and fulfillment partners
  • Email marketing platforms (e.g., Klaviyo or similar)
  • Analytics providers (e.g., Google Analytics)

These partners only receive the information they need to perform their services.

4. Your Choices

  • Email Marketing: You can unsubscribe at any time using the link at the bottom of our emails.
  • SMS Marketing: You can unsubscribe at any time via the link included in our texts.
  • Cookies: You can disable cookies through your browser settings, but this may affect your site experience.
  • Account Info: You can contact us to view, update, or delete your information at any time.

5. Data Retention

We retain your personal data only as long as needed to fulfill the purposes above (including order history for accounting/tax purposes), or as required by law.

6. Security

We take reasonable precautions to protect your personal information. Our website uses secure servers and encryption where appropriate. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Wholesale Customers

If you shop with us through a wholesale platform like Faire, their privacy practices also apply. We recommend reviewing their policies for full details.

8. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect or store information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted here, with the effective date at the top.

10. Contact Us

If you have any questions about this policy or your personal information, please reach out:

📧 info@literarychic.com

📍 Silver Lake, Ohio